FAQ: Frequently Asked Questions
Can I put your ceramics in the dishwasher?
While it is safe to place most of our ceramics in the dishwasher, we recommend hand washing to preserve their beauty and longevity.
Are your ceramics microwave safe?
Yes, all of our ceramics are microwave safe except for items that feature gold luster. Please do not microwave ceramics with gold accents.
How should I care for ceramics with gold luster?
Hand wash ceramics with gold luster and avoid placing them in the microwave to prevent damage.
Do you ship internationally?
Yes, we ship internationally! You can find more details about which countries we ship to at checkout.
Can I return an item if I’m not satisfied?
All sales are final, and we do not accept returns. However, if your item arrives damaged, please email us for a full refund or replacement.
How do I order a custom ceramic item?
I’m open to commissions! Please email me with more information about what you’d like, and I’ll provide a quote for your custom piece.
What should I expect from the workshops?
My workshops are beginner-friendly and all materials are provided. Just show up and create! You’ll leave with your own handmade ceramic piece and a great experience.
While it is safe to place most of our ceramics in the dishwasher, we recommend hand washing to preserve their beauty and longevity.
Are your ceramics microwave safe?
Yes, all of our ceramics are microwave safe except for items that feature gold luster. Please do not microwave ceramics with gold accents.
How should I care for ceramics with gold luster?
Hand wash ceramics with gold luster and avoid placing them in the microwave to prevent damage.
Do you ship internationally?
Yes, we ship internationally! You can find more details about which countries we ship to at checkout.
Can I return an item if I’m not satisfied?
All sales are final, and we do not accept returns. However, if your item arrives damaged, please email us for a full refund or replacement.
How do I order a custom ceramic item?
I’m open to commissions! Please email me with more information about what you’d like, and I’ll provide a quote for your custom piece.
What should I expect from the workshops?
My workshops are beginner-friendly and all materials are provided. Just show up and create! You’ll leave with your own handmade ceramic piece and a great experience.
Shipping and Return Policies
How are your items shipped?
A: All items are carefully packaged with plenty of bubble wrap to ensure safe delivery. We offer standard and expedited shipping options, and you can track your order with the tracking number provided after shipping.
What if my item arrives damaged?
A: If your item arrives damaged, please email us with a photo of the damage, and we’ll arrange a refund or replacement as soon as possible.
Didn’t find the answer to your question? Feel free to reach out directly, and I’ll be happy to help!
